Privacy & Cookies Policy

Understanding how we collect, use, and protect your personal information

Privacy & Cookies Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Fill out our contact form
  • Book driving lessons
  • Sign up for our newsletter
  • Contact us by phone or email
  • Participate in surveys or promotions

Note: We only collect information necessary to provide our services and improve your experience with us.

2. Types of Information

We may collect the following types of information:

  • Personal Information: Name, email, phone number, address
  • Driving Information: License type, experience level, preferred dates
  • Payment Information: Payment method, billing details
  • Communication Records: Emails, phone calls, messages
  • Technical Information: IP address, browser type, device information
  • Usage Data: How you interact with our website and services

3. How We Use Your Information

We use the information we collect to:

  • Provide driving instruction services
  • Schedule and manage lessons
  • Process payments and manage accounts
  • Send important updates and notifications
  • Improve our services and website
  • Respond to your inquiries and provide support
  • Comply with legal obligations
  • Send marketing communications (with your consent)

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements or court orders
  • To protect our rights, property, or safety
  • With service providers who assist in our operations (under strict confidentiality agreements)
  • In connection with a business transfer, such as a merger or acquisition

Important: We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Secure data storage and transmission
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection
  • Physical security measures for our facilities

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

6. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device when you visit our website.

We use the following types of cookies:

  • Essential Cookies: Required for website functionality and cannot be switched off
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to track visitors across websites to display relevant ads

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

7. Your Rights

You have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal information we hold about you
  • Right to Rectification: Correct inaccurate or incomplete information
  • Right to Erasure: Request deletion of your personal information
  • Right to Restrict Processing: Limit how we use your personal information
  • Right to Data Portability: Receive your personal information in a structured format
  • Right to Object: Object to certain types of processing
  • Right to Withdraw Consent: Withdraw consent at any time where we rely on consent to process your personal information

To exercise any of these rights, please contact us using the details provided in Section 9.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Our retention periods are based on:

  • The purpose for which we collected the information
  • Legal and regulatory requirements
  • Our legitimate business interests
  • The nature of the personal information
  • The potential risk of harm from unauthorized use or disclosure

When we no longer need to retain your personal information, we will securely delete or anonymize it.

9. Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

We typically respond to privacy-related inquiries within 48 hours during business days.

Your Privacy Matters: We take your privacy seriously and are committed to protecting your personal information. If you have concerns about how we handle your data, please don't hesitate to contact us.

Questions About Your Privacy?

Contact us today if you have any questions about our privacy practices or want to exercise your data protection rights

Contact Us Call Now: (905) 226-0077
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